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FAQ
Frequently asked questions
Answers to the questions we are asked most. Can’t find yours? Call 1800 793 946.
FAQ
Ordering and installation
How the free measure and quote works, installation and visiting us.
How does the free measure and quote work?
Call us or send the quote form. We arrange a time to visit, measure every opening and talk through styles, mesh, glass and colours, then send you a written quote.
Do I need to measure my own windows and doors?
No. We measure everything ourselves so it is made to fit. Photos and rough sizes help us give you an idea before we visit.
Do you install, or supply only?
We supply and install. Our own team fits everything we make.
Which areas do you cover?
Western Sydney and the Hills District, including Blacktown, Mount Druitt, Penrith, St Marys, Parramatta, Castle Hill, Rouse Hill, Kellyville, Schofields and Marsden Park.
Can I visit the factory?
Yes. Unit 1, 173 Power Street, Glendenning. Monday to Friday 8am to 5pm, Saturday 8am to 2pm.
FAQ
Products
Security doors, fly screens, colours and glass.
What is the difference between a security door and a fly screen?
A fly screen keeps insects out. A security door has a strong frame, stainless steel mesh or perforated aluminium and a multi-point lock, so it also keeps your home secure.
What colours can I choose?
Frames are powder coated in the Dulux powder-coat range, including Monument, Surfmist, Woodland Grey and Black.
Do you make double glazed windows and doors?
Yes. Our frames accept double glazing up to 22mm.
Can you replace existing windows and doors?
Yes. Everything is made to measure, so we can make new windows, doors and screens to fit your existing openings.
I live in a townhouse or unit. Can you help with strata requirements?
Yes. Check your strata by-laws for colour or style rules and we will make your door, window or screen to suit.
Free measure & quote
Ready for a free measure and quote?
Tell us what you need and we will arrange a time to measure. Everything is made in our Glendenning factory and installed by our own team.